Westgate Smoky Mountain Resort & Spa Gatlinburg, Gatlinburg - Reviews, Rooms Options & Prices 2025

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About the Resort

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee offers guests an idyllic retreat into nature, located just minutes away from the renowned Great Smoky Mountains National Park. The resort features a unique mountain-themed design and includes the largest indoor water park in the South, providing year-round entertainment. Recognized for its spacious accommodations, the resort caters to families and groups, ensuring a memorable experience amidst breathtaking natural surroundings.

Location

Situated within minutes of the Great Smoky Mountains National Park, the resort allows easy access to a wide array of outdoor activities like hiking and exploring stunning natural scenery. Visitors can also enjoy nearby attractions including Dollywood and downtown Gatlinburg. The resort’s location offers breathtaking wooded views and a serene atmosphere while still providing conveniences and entertainment close at hand.

Rooms

The resort provides a range of accommodations from cozy studio villas to expansive five-bedroom villas, accommodating guests from 4 to 20. Each villa features amenities such as fully equipped kitchens, fireplaces, and spacious balconies or patios with stunning mountain views. Guests can choose from options like the luxurious One-Bedroom Deluxe King Bed Villa, which includes a king bed and a queen sleeper sofa.

Eat & Drink

The resort features several onsite dining options, including the Southern Comfort® restaurant, which serves a variety of delectable comfort foods. Guests can enjoy casual meals at the Roaring Fork eatery, offering gourmet burgers, salads, and snacks. Additionally, the Marketplace provides convenience with groceries and other essentials, ensuring guests have everything they need for their stay.

Leisure & Business

The resort offers a wealth of leisure activities including the Wild Bear Falls Water Park, which is an indoor water park featuring a retractable roof. Guests can indulge in rejuvenating treatments at the Serenity Spa, which provides a variety of wellness services. Other activities include mini-golf and on-site playgrounds, appealing to families and adults alike looking to unwind or enjoy fun activities.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe One-Bedroom Villa

Max:

4 persons

72 m²

Bed options:

1 King Size Bed

Bathtub

Balcony

room details

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Studio Villa

Max:

4 persons

29 m²

Bed options:

1 King Size Bed

room details

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One-Bedroom Villa

Max:

4 persons

51 m²

Bed options:

1 King Size Bed

Shower

room details

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Getting around

A list of all available modes of transport

City Center

Gatlinburg 1.3 mi

Airports

McGhee Tyson (TYS) 44.9 mi

Asheville Regional (AVL) 86.3 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
24-hour security
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Table tennis
Mini golf

Services

Paid shuttle service
Housekeeping
Laundry
Stores/Commercial services

Dining

Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business center

Children

Cribs
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Aqua park
BBQ facilities
Spa & wellness center
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Location

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

Map view

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

1.2 mi

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

1.4 mi

611 Parkway

Souvenir shopping

1.3 mi

115 Historic Nature Trail

Gatlinburg Space Needle

1.5 mi

Convention Center

Gatlinburg Convention Center

1.5 mi

379 Parkway

Tsali Monument

1.0 mi

576 Parkway

Anakeesta

1.3 mi

Ski Elevator

Gatlinburg SkyLift Park

1.4 mi

Amusement Park

Earthquake

1.3 mi

908 Parkway

Ripley's Haunted Adventure

1.5 mi

Museums

Hollywood Star Cars Museum

1.5 mi

631 Parkway

Guinness World Records Adventure

1.3 mi

424 River Rd

Mysterious Mansion

1.3 mi

Museums

Christ in the Smokies Museum and Gardens

1.3 mi

650 Parkway

Ole Smoky Barrelhouse

1.3 mi

919 Parkway

Amazing Mirror Maze

1.5 mi

Museums

Salt and Pepper Shaker Museum

1.4 mi

National Park

Great Smoky Mountains National Park

1.3 mi

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

1.3 mi

716 Parkway # 37838

World of Illusions

1.4 mi

706 E Parkway

Chapel of Love

1.3 mi

800 Parkway

Ripley's Believe It or Not Gatlinburg

1.4 mi

742 Parkway

Gatlinburg First United Methodist Church

1.4 mi

Roaring Fork

1.1 mi

188 Parkway

Ripley's Davy Crockett Mini-Golf

3.9 mi

306 Parkway

Gatlinburg Mountain Coaster

4.2 mi

340 Parkway

Hillbilly Golf

4.2 mi

Broadway Theatre

Sweet Fanny Adams Theatre

4.9 mi

386 Parkway Located one block before traffic light #3

Rowdy Bear Mountain

5.5 mi

Nearby

915 Westgate Resorts Rd Westgate Smoky Mountain Resort & Spa

Wild Bear Falls Water Park

500 ft

Restaurants

Mountaineer Kandy Kitchen

5.6 mi

1001 Parkway Ste 8

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

8.4/10

Great

Rooms

9.0

Location

10.0

Service

7.6

Dining

5.0

Barbara

United States of America, November 2024

8.2/10

The hotel was in a superb location near the Great Smoky Mountains, making it perfect for exploring. The rooms were spacious and clean, and I had a great time enjoying the indoor water park. However, I felt that the dining options could use some improvement, and while the service was generally good, it wasn't perfect. Overall, it's a family-friendly place that represents good value for money, but some minor tweaks would make it even better.

Rooms

9.0

I loved the spacious room with a full-sized kitchen and a comfy pullout sofa. Everything was clean and organized, which made my stay very enjoyable.

Service

7.0

The staff was friendly and helpful, but there were some delays with housekeeping that could be improved.

Location

10.0

This hotel is conveniently located close to everything, including the indoor water park and the entrance to the Great Smoky National Park.

Dining

5.0

The dining options were a bit limited, especially for vegetarians and vegans, which was disappointing given the great location.

Facilities

8.0

The indoor water park was a fantastic addition for families, and it was well-maintained throughout my stay.

Jim

United States of America, September 2024

7.6/10

I had a lovely stay at this hotel, which is nestled in a beautiful part of the national forest and conveniently located near the Great Smoky Mountain National Park. The rooms were spacious and clean, offering a fantastic view, which I really appreciated. The staff was friendly but there were some hiccups in service that dampened the experience a bit. Overall, the location was perfect for exploring the park, but the dining options could use some improvement.

Rooms

9.0

The rooms were spacious, clean, and offered a fantastic view, making my stay more enjoyable.

Service

7.0

While the staff was friendly, I found the service could be improved in terms of responsiveness.

Location

10.0

The hotel is in a fantastic location right next to the bypass, making it quick and easy to get to the National Park.

Dining

5.0

The dining experience was lacking as there were limited options, especially for breakfast.

Facilities

7.0

The hotel had good amenities, but I felt some areas could use a bit more attention.

Elizabeth

United States of America, August 2024

7.8/10

I had a great experience at the hotel, which boasts a fantastic view and a very comfortable atmosphere. The room was clean and spacious, making it a perfect spot for a cozy Valentine's Day weekend. However, I found the dining options a bit lacking, especially for breakfast, and it did affect my overall experience a little. The location is fantastic, being close to everything, which was really convenient for exploring the area.

Rooms

9.0

The room was clean, spacious, and had a fantastic view, making my stay very comfortable.

Service

8.0

The staff was friendly and attentive, contributing positively to my overall experience.

Location

10.0

The hotel’s location was great, situated close to everything in Gatlinburg and the Smoky Mountains.

Dining

5.0

The breakfast options were a bit limited, which was disappointing.

Facilities

7.0

The amenities were decent, but nothing stood out as exceptional.

Samuel

United States of America, August 2024

8.4/10

I had a lovely stay at this hotel for Valentine's Day weekend. The rooms were spacious and came with a full-sized kitchen and a pullout sofa, which was very convenient. The location is fantastic, as it's right on the parkway into Gatlinburg and close to lots of attractions. However, the housekeeping could use some improvement, and the dining options were somewhat limited. Overall, it was a good value for money.

Rooms

9.0

The rooms were spacious and clean, featuring a full-sized kitchen and a pullout sofa. It was perfect for our Valentine's Day celebration.

Service

7.0

The staff was friendly, but I found the housekeeping to be a bit lacking. Overall, they were helpful.

Location

10.0

The hotel is in a fantastic location on the parkway into Gatlinburg, making it easy to reach the indoor water park and access the trolley service.

Dining

5.0

The dining options were quite limited, with only sweet cakes available. I was hoping for a more extensive breakfast menu.

Facilities

8.0

The facilities were decent, especially the easy access to the indoor water park on the property, but there’s room for improvement.

Charles

United States of America, July 2024

8.0/10

I had a lovely stay at this hotel, with clean and modern rooms that offered a comfortable retreat after a day of exploring. The staff were friendly and attentive, which made the experience even better. The breakfast options were limited, which was a bit disappointing, but the location was fantastic, making it easy to access nearby attractions. Overall, it was a great value for money, even with a few minor hiccups.

Rooms

9.0

The rooms were clean, modern, and very comfortable, providing a great space to relax.

Service

9.0

The staff were incredibly friendly and attentive, always ready to assist with a smile.

Location

10.0

The hotel has a fantastic location, making it easy to explore nearby attractions.

Dining

5.0

The breakfast options were a bit limited, which was disappointing.