Westgate Smoky Mountain Resort & Spa, Gatlinburg ~ Reviews, Room Choices & Prices 2025

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About the Resort

915 Westgate Resort Road, Gatlinburg, Tennessee, United States, 37738

Westgate Smoky Mountain Resort & Spa, located in Gatlinburg, Tennessee, is renowned for its unique blend of luxurious accommodations and natural beauty. The resort features stunning views of the Great Smoky Mountains National Park, which is the most-visited national park in the United States. Designed to accommodate both families and couples, it offers a variety of spacious villa options with top-notch amenities. Recognized for its hospitality, the resort includes a world-class indoor water park, Wild Bear Falls, making it a prime destination for family-friendly fun.

Location

Westgate Smoky Mountain Resort & Water Park is located just minutes from the Great Smoky Mountains National Park and the vibrant attractions of downtown Gatlinburg. The resort serves as an ideal gateway for exploring the area’s natural wonders, including Clingmans Dome and wildlife encounters. Transportation options are readily available, allowing easy access to nearby amusement parks and other local attractions.

Rooms

The resort provides multiple types of accommodations ranging from studio villas to five-bedroom villas. Each villa features a fully equipped kitchen, fireplace, and private bathrooms, ensuring guests enjoy all the comforts of home. The spacious Two-Bedroom, Two-Bath villas cater perfectly to families, while the elegant One-Bedroom Deluxe King Bed Villa offers a more intimate setting. Guests can enjoy picturesque views of the Smokies from many of the villas.

Eat & Drink

Dining at Westgate Smoky Mountain Resort & Water Park includes a variety of hospitality experiences. The Roaring Fork eatery serves burgers, pizza, and salads, catering to all taste buds. Guests can unwind at the Southern Comfort® Lobby Bar, known for its impressive selection of rums, moonshines, and spirits. The hotel offers a range of options for breakfast, lunch, and dinner, all designed to create a delightful culinary experience.

Leisure & Business

Guests can indulge in relaxation at the Serenity Spa by Westgate, which offers over 50 world-class treatments including massages and body wraps. The indoor Wild Bear Falls Water Park includes attractions like thrilling water slides and a lazy river. Outdoor activities include heated pools and leisure areas surrounded by the natural beauty of the Smoky Mountains, making it suitable for adventures and family fun alike.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

One Bedroom Deluxe King Bed Villa

Max:

4 persons

72 m²

Bed options:

1 King-size bed

Bathtub

Balcony

room details

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Studio Villa

Max:

4 persons

29 m²

Bed options:

1 King-size bed

room details

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One Bedroom Villa

Max:

4 persons

51 m²

Bed options:

1 King-size bed

Shower

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Gatlinburg 2.1 km

Airports

McGhee Tyson (TYS) 72.3 km

Asheville Regional (AVL) 138.9 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Accessible Amenities

“The hotel offered designated accessible parking spots, ensuring easy access to the facilities.” view full review

Relaxing Spa

“The spa provided a serene atmosphere perfect for unwinding; I enjoyed a rejuvenating massage that was simply heavenly.” view full review

Helpful Kitchen Setup

“The kitchen was equipped with all the necessary utensils, allowing us to prepare meals comfortably during our stay.” view full review

Cozy Room Vibe

“The room had a warm and inviting atmosphere, making it a perfect retreat after a busy day.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
24-hour security
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Table tennis
Mini golf

Services

Paid shuttle service
Housekeeping
Laundry
Shops/Commercial services

Dining

Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business centre

Children

Cots
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Aqua park
BBQ facilities
Spa & wellness centre
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Location

915 Westgate Resort Road, Gatlinburg, Tennessee, United States, 37738

Map view

915 Westgate Resort Road, Gatlinburg, Tennessee, United States, 37738

City landmarks

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

2.3 km

611 Parkway

Souvenir shopping

2.1 km

115 Historic Nature Trail

Gatlinburg Space Needle

2.4 km

Convention Centre

Gatlinburg Convention Center

2.5 km

379 Parkway

Tsali Monument

1.7 km

Aquarium

Ripley's Aquarium of the Smokies

8.3 km

576 Parkway

Anakeesta

2.2 km

Ski Lift

Gatlinburg SkyLift Park

2.2 km

Amusement Park

Earthquake

2.1 km

908 Parkway

Ripley's Haunted Adventure

2.4 km

Museum

Hollywood Star Cars Museum

2.4 km

631 Parkway

Guinness World Records Adventure

2.1 km

424 River Rd

Mysterious Mansion

2.1 km

Museum

Christ in the Smokies Museum and Gardens

2.1 km

650 Parkway

Ole Smoky Barrelhouse

2.2 km

919 Parkway

Amazing Mirror Maze

2.4 km

Museum

Salt and Pepper Shaker Museum

2.2 km

716 Parkway # 37838

World of Illusions

2.2 km

National Park

Great Smoky Mountains National Park

2.1 km

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

2.2 km

706 E Parkway

Chapel of Love

2.2 km

800 Parkway

Ripley's Believe It or Not Gatlinburg

2.3 km

742 Parkway

Gatlinburg First United Methodist Church

2.3 km

Roaring Fork

1.8 km

188 Parkway

Ripley's Davy Crockett Mini-Golf

6.3 km

306 Parkway

Gatlinburg Mountain Coaster

6.8 km

340 Parkway

Hillbilly Golf

6.8 km

Theatre

Sweet Fanny Adams Theatre

7.9 km

386 Parkway Located one block before traffic light #3

Rowdy Bear Mountain

8.8 km

Nearby

915 Westgate Resorts Rd Westgate Smoky Mountain Resort & Spa

Wild Bear Falls Water Park

150 m

Restaurants

Mountaineer Kandy Kitchen

9.1 km

1001 Parkway Ste 8

Reviews and Ratings

Feedback from previous guests about their experience. <br />

80%

liked the resort and would come back

8.0/10

Great

Rooms

9.0

Location

10.0

Service

7.6

Dining

5.0

Barbara

United States, November 2024

8.2/10

The hotel was in a superb location near the Great Smoky Mountains, making it perfect for exploring. The rooms were spacious and clean, and I had a great time enjoying the indoor water park. However, I felt that the dining options could use some improvement, and while the service was generally good, it wasn't perfect. Overall, it's a family-friendly place that represents good value for money, but some minor tweaks would make it even better.

Rooms

9.0

I loved the spacious room with a full-sized kitchen and a comfy pullout sofa. Everything was clean and organized, which made my stay very enjoyable.

Service

7.0

The staff was friendly and helpful, but there were some delays with housekeeping that could be improved.

Location

10.0

This hotel is conveniently located close to everything, including the indoor water park and the entrance to the Great Smoky National Park.

Dining

5.0

The dining options were a bit limited, especially for vegetarians and vegans, which was disappointing given the great location.

Facilities

8.0

The indoor water park was a fantastic addition for families, and it was well-maintained throughout my stay.

Jim

United States, September 2024

7.6/10

I had a lovely stay at this hotel, which is nestled in a beautiful part of the national forest and conveniently located near the Great Smoky Mountain National Park. The rooms were spacious and clean, offering a fantastic view, which I really appreciated. The staff was friendly but there were some hiccups in service that dampened the experience a bit. Overall, the location was perfect for exploring the park, but the dining options could use some improvement.

Rooms

9.0

The rooms were spacious, clean, and offered a fantastic view, making my stay more enjoyable.

Service

7.0

While the staff was friendly, I found the service could be improved in terms of responsiveness.

Location

10.0

The hotel is in a fantastic location right next to the bypass, making it quick and easy to get to the National Park.

Dining

5.0

The dining experience was lacking as there were limited options, especially for breakfast.

Facilities

7.0

The hotel had good amenities, but I felt some areas could use a bit more attention.

Elizabeth

United States, August 2024

7.8/10

I had a great experience at the hotel, which boasts a fantastic view and a very comfortable atmosphere. The room was clean and spacious, making it a perfect spot for a cozy Valentine's Day weekend. However, I found the dining options a bit lacking, especially for breakfast, and it did affect my overall experience a little. The location is fantastic, being close to everything, which was really convenient for exploring the area.

Rooms

9.0

The room was clean, spacious, and had a fantastic view, making my stay very comfortable.

Service

8.0

The staff was friendly and attentive, contributing positively to my overall experience.

Location

10.0

The hotel’s location was great, situated close to everything in Gatlinburg and the Smoky Mountains.

Dining

5.0

The breakfast options were a bit limited, which was disappointing.

Facilities

7.0

The amenities were decent, but nothing stood out as exceptional.

Samuel

United States, August 2024

8.4/10

I had a lovely stay at this hotel for Valentine's Day weekend. The rooms were spacious and came with a full-sized kitchen and a pullout sofa, which was very convenient. The location is fantastic, as it's right on the parkway into Gatlinburg and close to lots of attractions. However, the housekeeping could use some improvement, and the dining options were somewhat limited. Overall, it was a good value for money.

Rooms

9.0

The rooms were spacious and clean, featuring a full-sized kitchen and a pullout sofa. It was perfect for our Valentine's Day celebration.

Service

7.0

The staff was friendly, but I found the housekeeping to be a bit lacking. Overall, they were helpful.

Location

10.0

The hotel is in a fantastic location on the parkway into Gatlinburg, making it easy to reach the indoor water park and access the trolley service.

Dining

5.0

The dining options were quite limited, with only sweet cakes available. I was hoping for a more extensive breakfast menu.

Facilities

8.0

The facilities were decent, especially the easy access to the indoor water park on the property, but there’s room for improvement.

Charles

United States, July 2024

8.0/10

I had a lovely stay at this hotel, with clean and modern rooms that offered a comfortable retreat after a day of exploring. The staff were friendly and attentive, which made the experience even better. The breakfast options were limited, which was a bit disappointing, but the location was fantastic, making it easy to access nearby attractions. Overall, it was a great value for money, even with a few minor hiccups.

Rooms

9.0

The rooms were clean, modern, and very comfortable, providing a great space to relax.

Service

9.0

The staff were incredibly friendly and attentive, always ready to assist with a smile.

Location

10.0

The hotel has a fantastic location, making it easy to explore nearby attractions.

Dining

5.0

The breakfast options were a bit limited, which was disappointing.